Refund Policy

Advance Payment: A non-refundable advance is required for all projects.

Project Delivery: Projects are delivered on a staging environment upon completion. The final project will be moved to live upon full payment of the remaining balance.

Client Cancellation: If the client cancels the project, the advance payment will not be refunded.

Company Cancellation: If the company cancels the project for any reason, a full refund of the advance payment will be provided.

Project Acceptance: Upon project completion, if the client refuses to accept the project, they are liable to pay the remaining balance to receive all access and ownership of the project.

This policy ensures a fair and transparent process for both parties involved.

Eligibility for Refund

Only credits bought are eligible for refund, if you have received any service against those credits, we won’t be able to refund it.

To request a refund please write us at [email protected] from your register email address.

After reviewing all the details of refund request we will process your refund in 3-5 working days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].